Conditions for Abat Cisneros Hotel:
A document that you can print will let you know the following information:
-Booking number, which identifies (unmistakably) your reservation.
-Stay information: contracted services, date and rate (taxes included)
You shoould present a copy of the confirmation message when you arrive to the apartments.
- When you formalize the reservation, you have to pay the 20% of the final total. The rest will be paid in the Hotel reception.
- This reservation system has a payment platform which permits you to do the bank operations with security.
- Use the on-line reservation system imply that the user accepts the following general conditions.
GENERAL CONDITIONS
- The stay is free for children under 2 years. The meal plan for children is not included in the price, only bed and breakfast included.
- To modify a confirmed reservation, contact the Reservations Department by telephone (938777701) or by e-mail (reserves@larsa-montserrat.com)
- In case that you want to have one of the specific special offers published in the general applicable rates leaflet, you have to inform the Reservation Department by telephone (938777701) or by e-mail (reserves@larsa-montserrat.com), you have also the possibility to inform the Hotel reception.
- The special offers and discounts are not accumulated. So, if you have already assigned discount in your on-line reservation, you will not have any other special offer or discount.
- The check-in in the Hotel Abat Cisneros is from 14:00 a.m and the check-out is at 12:00 a.m.
- The reservation will be maintained until 06:00 p.m. of the check-in. If you foresee that you arrive later, inform us previously.
- Pets are not allowed.
- The bill will be given at the check-out control.
CANCELLATION CONDITIONS
- The cancellation will not suppose any cost for the client if it is communicated to the Reservations Department 24 hours in advance to the check-in. You can contact us by telephone (938777701) or by e-mail (reserves@larsa-montserrat.com)
- If you cancel your reservation with less than 24 hours in advance to the check-in, you will have to pay, as cancellation expense, the 20% of total stay.